If you are already a Fidelity client, follow these instructions to submit additional accounts:
Existing clients can now submit new accounts to Fidelity right from this page on our newly redesigned site! See below for simple instructions. NOTE: If you are NOT already a Fidelity client, please click here to submit your first account to us, or contact a representative at one of the numbers listed at the top of the page.
Instructions for Emailing new accounts to us:
- Click here to open your email program and create a new message. Note: If this doesn't launch your email program, then manually launch it yourself.
- Be sure to type in your company name, a contact name (your name or the person responsible) and phone number.
- Address the eMail to johnl@fcscollect.com.
- Have the new account file you wish to send ready to go on your computer. Files must be in ASCII comma-delimited format. If this is a problem for you, please contact us and we will work out a solution.
- Attach the account file to the email message: Click on the "attachment" icon (in MS Outlook Express it looks like a paperclip) and attach the ASCII file to the Email.
- Click on the "send" button and you're done. You should receive confirmation of receipt in 24 hours.
If you have any questions or confusions, please call immediately at any of the numbers listed at the top and bottom of this page.
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Corporate Offices
216 S. Louise Street
Glendale, California 91205
or PO Box 3963
Glendale, California 91221
Toll Free 800.440.1981
Telephone 818.502.1981
Fax 818.502.1979
info@fcscollect.com
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Ventura Branch Office
4587 Telephone Road, Suite 212
Ventura, California 93003
or PO Box 7599
Ventura, California 93006
Toll Free 888.440.1981
Telephone 805.477.7447
Fax 805.650.0790
ventura@fcscollect.com
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